Contact

Solutions

One conversation. Every department.

Residents ask Atlas what they need, in their own words. Each question becomes a signal for the team that plans that service.

  1. 我怎样申请长者交通补贴?Chinese
  2. Where do I get a permit for a fence?
  3. Comment puis-je inscrire ma fille au camp d’été?French
  4. When is the next council meeting?
  5. How do I sign up for emergency alerts?

By team

The same questions, read by the team that can act on them

Every question a resident asks says something about what your community needs. Each team sees the part that is theirs.

Planning and development

See the services residents look for and can’t find

Find out what residents need that you don’t offer yet, and how many of them are asking.

For example, residents say

  • Where do I get a permit for a fence?
  • Can I build a suite above my garage?
  • Is there a bus that goes to the new subdivision?
See how it works for planning teams

Accessibility and age-friendly committees

Barrier reports, mapped to where they happen

Hear about barriers from residents who would never fill in a form, and see where they cluster. Reports are anonymous.

For example, residents say

  • The curb cut at Main and 3rd is broken.
  • The library ramp is blocked by bikes again.
  • Is there a shuttle for seniors to appointments?
See how it works for accessibility teams

Communications and engagement

Reach residents who never come to a public meeting

Residents ask in their own language, in the way that suits them. You learn what your community needs to hear about.

For example, residents say

  • Comment puis-je inscrire ma fille au camp d’été?
  • How do I sign up for emergency alerts?
  • Can I get help filling out this form?
See how it works for communications teams

Parks, recreation, and facilities

Know which programs and places people ask about

See what draws interest and what people can’t find, season by season.

For example, residents say

  • Is the pool open on the holiday Monday?
  • Where can my kids play basketball indoors?
  • Is the trail by the lake wheelchair accessible?
See how it works for recreation teams

Council and senior leadership

Council reports and grant drafts, written from real demand

Bring evidence of community need to council and to funders without weeks of compiling it by hand.

For example, residents say

  • When is the next council meeting?
  • How do I dispute my water bill?
  • Who do I call about the water on Third Street?
See how it works for council teams

What it replaces

Less guesswork, fewer stale directories

  • Today: A printed directory that’s out of date soon after it’s printed

    With Atlas: A knowledge base your staff can edit whenever something changes

  • Today: Barrier reports that arrive by email and get logged by hand

    With Atlas: Barrier reports sorted and mapped as they come in

  • Today: Guessing which services residents can’t find

    With Atlas: A list of every question Atlas couldn’t answer

  • Today: Council reports written from scratch

    With Atlas: A first draft from Atlas Planner, built on your data

Built the same way for every team

  • Anonymous by design

    No sign-up, and personal details are removed from every message before anything is reported.

    How we handle privacy
  • Sourced, not invented

    Atlas answers from records your staff approved, and says so when it doesn’t know.

    How Atlas answers
  • Open to every resident

    Web, phone, and text, in the resident’s own language. No app and no account.

    See every channel
  • Canadian data residency

    For paying municipalities, resident data is stored in Canada.

    Why we’re Canadian

Contact

Questions are always welcome

We work directly with municipalities to ensure Atlas meets your specifications. Write to us to set up a call so we can discuss how Atlas can fit your community’s needs, or to see a demonstration of the dashboard and Atlas Planner.