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About us

Helping local governments hear from every resident

Cordata Civic is a Canadian company that builds community engagement software for government organizations. Our assistant, Atlas, answers residents’ questions and turns what they ask into a picture of what your community needs.

Our story

It started with what residents kept asking for

Kate, our co-founder and CEO, works with BC municipalities as an age-friendly and accessibility consultant. In community after community, Kate heard the same wish from residents: one place to find the services and resources available to them.

Municipalities had tried printed directories and similar guides, but none of them were easy to find or accessible to everyone. We started the company to make that information available to all.

Today, Atlas helps residents with much more than services and resources. It covers places, bylaws, civic information, contacts, and more, and it gives residents a way to send feedback to their municipality.

Proudly Canadian

Your residents’ data stays in Canada

We’re a Canadian company, and Canadian governments are who we build for. Every part of Atlas is designed around the privacy laws you answer to.

  • Owned and operated in Canada

    Cordata Civic is a Canadian company, part of Cordata Intelligence. Canada is home, and Canadian communities are our focus.

  • Resident data stays in Canada

    For paying municipalities, resident data is stored in Canada. You set how long it’s kept, and you can shorten that at any time. Unpaid pilots are not covered by Canadian data residency.

  • Built for Canadian privacy law

    We work to meet BC FIPPA and PIPEDA, the laws that govern how public bodies handle personal information.

What we do

Two sides of one conversation

For residents, Atlas is a plain-language guide to their community: services, places, bylaws, contacts, and more. They ask in their own words and their own language, and Atlas points them to the page, number, or office they need. They can also report a barrier they’ve run into.

For staff, every one of those conversations becomes an anonymized signal. The dashboard shows what residents are asking for, by topic, neighbourhood, and week, so departments can plan against real demand instead of guesswork.

What we believe

The commitments behind every deployment

  • Everyone gets to use it

    Residents reach Atlas on the web, by phone or text, or at a kiosk, in more than 40 languages. No account, no app, and no internet connection needed to call.

  • Anonymous by design

    We never ask residents for a name or email address. Personal details are stripped from every message before anything is reported, and that can’t be switched off.

  • Sourced, not invented

    Atlas answers from human-reviewed and approved records. When the answer isn’t there, Atlas says so and routes the question to someone who knows.

The company

Based in Vancouver, part of Cordata Intelligence

Cordata Civic is based in Vancouver, British Columbia, and is part of Cordata Intelligence.

We were previously known as Atlas InSites. The team, the product, and existing deployments are unchanged. Read about the name change

Contact

Questions are always welcome

We work directly with municipalities to ensure Atlas meets your specifications. Write to us to set up a call so we can discuss how Atlas can fit your community’s needs, or to see a demonstration of the dashboard and Atlas Planner.

General enquiries
hello@cordataintelligence.com
Support
support@cordataintelligence.com